Frequently Asked
Questions

Pricing is based on your home's size, room count, service type, and any add-ons you select. Recurring services typically receive better pricing, and you can get an instant estimate through the booking form before committing to anything.

Payment is processed at the close of day of your scheduled cleaning. A temporary hold may appear the night before to confirm funds, but that hold is not your final charge.

We accept debit and credit card payments through a secure online payment system, making checkout fast and straightforward for customers after booking.

Gift voucher codes can be entered during checkout, and the discount is applied automatically once the code is accepted.

A referral can be tied back to your account when the new customer mentions your full name and uses the referral code during booking. Referral rewards are issued after the qualifying booking milestones are completed.

A deep clean is a more thorough reset than a standard visit. It is often the right choice for first-time customers or homes that have not been professionally cleaned in a while.

This service is designed for homes being prepared for a new move-in or wrapped up after a move-out, with extra attention given to getting the space ready for transition.

It depends on the size and scope of the job. Many homes are handled by one cleaner, while larger or more time-sensitive visits may have a team of two.

For safety reasons, we do not handle biohazards, animal waste, insect or rodent remediation, large furniture moving, major trash disposal, floor refinishing, or high-access cleaning that would require ladders.

Yes. TriJax UV arrives with the supplies and equipment needed for the scheduled service unless you request a specific product preference in advance.